Initial - CHG0113082 - Identity Service Cerificate Renewal: Production upgrade

Change Number: CHG0113082

Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Identity Service On Prem (IDS)
Change Title: Identity Service Cerificate Renewal: Production upgrade
Change Start Date & Time: 14/09/2026 09:00:00
Change End Date & Time: 17/09/2026 23:59:59
Outage Start Date & Time: 16/09/2026 17:45:00
Outage End Date & Time: 16/09/2026 18:15:00
Environment: Production
Participant Impact and Requirements: Identity Service(IDS) is used by multiple systems in Production environment for user authorisation and authentication.

As part of this change exercise the IDS certificates are getting renewed. Hence, users may experience minimal outages or session issues for logins initated between 17:30  to 18:15  Market Time on 16 September 2026. 

Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.