Initial - CHG0112926 - Upgrade of MarketNet Variable VPN security edge devices

Change Number: CHG0112926

Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Firewall
Change Title: Upgrade of MarketNet Variable VPN security edge devices
Change Start Date & Time: 03/09/2026 10:00:00
Change End Date & Time: 03/09/2026 15:00:00
Outage Start Date & Time: 03/09/2026 10:00:00
Outage End Date & Time: 03/09/2026 14:00:00
Environment: Production
Participant Impact and Requirements: AEMO will be performing emergency patching of security edge devices that support Marketnet variable VPN connections from 10:00 AEST to 17:00 AEST on 03/09/2026.  There may be brief interruptions to Marketnet variable VPN connections during this period.  Affected participants are advised to re-connect and relogin. This will not impact B2B VPN or MarketNET IPWAN connections.

Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.